Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Selby | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Selby is a GPhC registered online pharmacy weight loss clinic serving Selby and the surrounding areas of the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are the data controller for all personal information collected through this website and our pharmacy services. Our contact details are provided at the end of this policy. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate in full compliance with pharmacy regulations in the United Kingdom.

2. Data We Collect

When you use our services, we may collect the following types of personal data:

Identity Data: Full name, date of birth, and gender
Contact Data: Email address, phone number, and delivery address
Health Data: Medical history, current medications, weight, BMI, and any other clinical information provided during consultations
Payment Data: Billing details processed securely through our payment provider
Technical Data: IP address, browser type, device information, and website usage data
Order Data: Details of products and services you have purchased from us

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To process your consultation and assess your suitability for weight loss treatments
To dispense and deliver medication safely, with a standard delivery time of 1 working day once approved by our pharmacist
To maintain accurate patient records and ensure continuity of care
To communicate with you regarding your orders, treatment, and any clinical follow-up
To comply with our legal and regulatory obligations as a registered pharmacy
To improve our website and services through anonymised analytics

Our lawful bases for processing include contractual necessity, legal obligation, and, for health data, the provision of healthcare and treatment.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use the following types:

Essential Cookies: Required for the website to function correctly
Analytics Cookies: Help us understand website traffic and improve our services
Functional Cookies: Remember your preferences to personalise your experience

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to third parties. We may share your data in the following limited circumstances:

Healthcare Providers: With your GP or other clinicians where necessary for your care and safety
Delivery Partners: Your name and address are shared with our courier to fulfil your order
Payment Processors: Secure third-party providers handle payment transactions on our behalf
IT and Platform Providers: Trusted service providers who support our website and systems, bound by data processing agreements
Regulatory Bodies: We may be required to share data with the GPhC, MHRA, or other authorities to comply with our legal obligations

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention and Security

We retain patient records for a minimum of 8 years in line with NHS and pharmaceutical guidelines. Your data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure.

7. Contact Us

If you have any questions about this privacy policy, wish to access your data, request a correction, or raise a data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

You also have the right to raise a concern with the relevant supervisory authority if you believe your data has been handled improperly.