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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Selby

Pharmacy Weight Loss Selby | GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Selby is a GPhC-registered online pharmacy (GPhC No. 9012511) operating in Selby, UK. We provide weight management consultations and prescription medication services under the supervision of qualified pharmacist prescribers. You can verify our registration at www.pharmacyregulation.org.

2. Eligibility

To use our services, you must:

We reserve the right to decline treatment to any individual where our clinical team determines it is not appropriate or safe to proceed. Providing false or misleading information during consultation may result in immediate termination of service and potential referral to relevant authorities.

3. Prescriptions and Clinical Decisions

All prescriptions are issued at the sole clinical discretion of our GPhC-registered pharmacist prescriber. Completing a consultation does not guarantee that a prescription will be issued.

Prescriptions issued through our service are valid only for the medication, dose, and quantity specified. We do not issue prescriptions for controlled drugs through this service. It is your responsibility to inform us of all current medications and medical conditions, including any changes to your health during treatment.

We may decline, pause, or discontinue your treatment at any time if our clinical team considers it is not in your best interest.

4. Payment

Payment is required in full at the time of order. We accept major debit and credit cards. All prices are displayed in GBP and include VAT where applicable.

Payment is processed securely through our third-party payment provider. We do not store your full card details. Prices are subject to change without prior notice, though any changes will not affect orders already confirmed.

5. Delivery

Once your consultation has been reviewed and your prescription approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery timescales thereafter are subject to our courier partner's service. Working days exclude weekends and UK public holidays.

All medication is dispatched in discreet, appropriately sealed packaging. We are not responsible for delays caused by factors outside our control, including courier disruptions or incorrect delivery details provided by you. Please ensure your delivery address is accurate at the time of ordering.

6. Cancellations and Refunds

You may cancel your order before your prescription has been approved and dispensed by contacting us promptly. Once a prescription has been dispensed and your medication prepared for dispatch, we are unable to accept cancellations or offer refunds, in accordance with Regulation 28(3) of the Consumer Contracts Regulations 2013, which exempts medicinal products from standard cancellation rights.

If your order is declined at the clinical stage, you will receive a full refund within 5–10 working days. If you experience a problem with your order, please contact us within 48 hours of receipt.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for professional medical care or your GP. If you experience side effects, an adverse reaction, or any urgent health concern, stop taking your medication and seek immediate medical attention or contact 999.

Always inform your GP that you are receiving treatment through our service. We strongly recommend you maintain regular contact with your own healthcare provider throughout your weight management journey.

8. Privacy and Data

We handle your personal and medical data in accordance with the UK GDPR and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact Pharmacy Weight Loss Selby via the details provided on our website. We are committed to resolving any concerns promptly and professionally.